Holiday Inn Express and Suites Denver East Peoria Street, an IHG Hotel

Very friendly staff at the front desk. We ended up staying an extra night because our flight was canceled due to the winter storm. Front desk staff was able to accommodate us for another night in the same room, however the rate was much higher than our previous night. Clean rooms. We used the exercise room, pool, and hot tub. Pool was a little chilly. The pool area had windows so it was cool to watch the snow falling.

The front desk staff was awesome!!! Crystal, there was a new young lady just starting the day of my stay, and another lady the day I checked out are all exceptional. Their customer service was beyond them just doing their job. They exhibited investment and commitment in their career choice and their place of employment. They were all articulate and professional, willing to problem solve any questions or concerns I had. My husband did not want to stay because of the location. He quickly changed his thought process once we arrived and stepped inside. We were impressed by the fresh, clean smell of the hotel. The breakfast was well prepared and hot. The pancake maker is awful. The biscuits were melt in your mouth good. Maybe add more fresh fruit than just bananas and add more of a variety of breakfast items! The price of the room was great. I stay in Denver, Aurora, and Cherry Creek often overnight. I live in Springs, and it is easier than driving home after attending a show, etc. The price of an overnight stay can be "high." Holiday Inn Express was very reasonable. It was my first time staying, and the only diterance keeping me from staying again would be the "hard mattress" because I did not get any sleep!!!

The check in process was extremely smooth, both staff members at the front desk were super friendly. The pool, although chilly, was a fun break for our kids. Breakfast had a great variety of foods and was well-stocked. Room was clean, beds were fairly comfortable, a little firmer and harder than normal Holiday Inn beds. Location is great for getting to DIA quickly.

Breakfast was good and the quality was very good. Staff was very attentive.

Everything perfect, until it had a lot of shampoo not like others that one has to carry to be able to bathe well, nice place.